Testimonials

During my 13 years of business, I was always nervous about file security and backups. Last year we experienced weekly server crashes creating downtime and frustration. Then a friend referred me to BigThumb. Now I am able to run my business, not wear an I.T. hat – which never really fit. Their easy solutions just work.

I was referred to BigThumb when we were having issues with our VOIP phones. Within a day the phones were fixed. From there, as a multi-unit owner of a national franchise, I needed solutions that would scale with the business as it grew. BigThumb now handles our phones, internet, computer and printer installs for each retail opening, and supports my staff so that I can focus on growing my business, and not our technology needs.

We outsourced our IT services to BigThumb at the end of 2009 and have been with them ever since. Before a contract was even signed they came in and repaired a major issue with our billing system (working Thanksgiving night to do so!). I have found that their “stick-to-it-until-its-done-right” attitude is one of their strongest attributes.We are a small medical management company that has gone through several changes and BigThumb has been with us every step of the way, adapting to whatever we need.

Brandt – Thank you for analyzing our current system and getting us on the right track by guiding us to buy the correct equipment. Your help in this vital business necessity has made it easier for all our team here. You have earned our trust and business. Thank you.

I have been a customer of Big Thumb for approximately ten years and look to continue our business relationship into the future. My experience with your organization has been extraordinary. We are a 24 hour a day, 365 day a year operation that supports the healthcare industry. Our information system is integral to our ability to service our customers so the reliability of our information system is critical. Big Thumb has developed cost effective solutions to maintain the reliability of our information systems and provides rapid responses to problems encountered no matter the time of day or day of the week. We value Big Thumb as a dependable partner in helping us service our customer base.